Welcome to the Pig & Pony website. These Terms and Conditions outline the rules and regulations for the use of our website, services, and products. By accessing or using our website, you accept these Terms and Conditions in full. If you disagree with any part of these terms, please do not use our website or services.

Definitions

• “We,” “Us,” or “Our” refers to Catered Plate, the provider of catering services.

• “You” or “Your” refers to the user or viewer of our website or the individual or entity entering into an agreement for services.
  
  

Use of Our Website

By using our website, you agree to use it only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the site. Prohibited behaviour includes harassing or causing distress to other users, transmitting offensive content, or disrupting the normal function of the site.

Service Agreements

When booking a catering service with Pig & Pony, a contract will be formed between you and us once a booking has been confirmed and a deposit has been received. The contract will include the agreed menu, services, and payment terms.

Any changes to the services must be requested in writing and may incur additional charges.

Pricing and Payments

• All prices are quoted in GBP (£) and are subject to change without notice unless confirmed in writing at the time of booking.

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• A non-refundable deposit is required to secure your booking, with the balance due according to the agreed payment terms in your contract.

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• Failure to make payments on time may result in the cancellation of your booking.
  
  
  

Cancellation Policy

• If you cancel your booking, you must provide written notice. Deposits are non-refundable. Additional charges may apply depending on how close to the event the cancellation occurs.
  
  

• If Pig & Pony must cancel your booking due to unforeseen circumstances, we will provide as much notice as possible and offer either a full refund or the option to reschedule.
  
  
  

Menu and Dietary Requirements

We offer a wide range of menu options and can cater for dietary preferences where possible. However, we cannot guarantee the absence of allergens in our food.

It is your responsibility to inform us of any dietary requirements or allergies at the time of booking. While we will take reasonable steps to accommodate requests, Pig & Pony cannot be held liable for adverse reactions.

Liability

• Pig & Pony shall not be liable for any direct, indirect, or consequential damages resulting from your use of our services, including but not limited to food allergies, sickness, or accidents.
  
  

• Our liability is limited to the total value of services provided under the booking contract.
  
  

• We do not accept liability for loss or damage to personal belongings or injury to persons during your event, except where caused by our proven negligence.
  
  
  

Privacy Policy

We respect your privacy and are committed to protecting your personal data.

• We collect only the information necessary to process bookings, respond to enquiries, and deliver our services (such as your name, contact details, and event information).
  
  

• We will never sell or share your personal data with third parties for marketing purposes.
  
  

• Your information may be shared with trusted partners (e.g., payment processors) strictly for the purpose of completing your booking.
  
  

• You have the right to request access to the data we hold about you, to correct inaccuracies, or to ask us to delete your information.
  
  

For any privacy concerns, please contact us at jemmafairbrother84@gmail.com.

Cookies Policy

Our website uses cookies to improve your browsing experience.

• Cookies are small text files stored on your device that help us understand how visitors use our site.
  
  
  

• We use cookies for basic site functionality and to improve performance — for example, remembering your preferences or measuring site traffic.
  
  
  

• You can disable cookies in your browser settings at any time, but please note that some features of the site may not work correctly if you do.
  
  
  

By continuing to use our website, you consent to the use of cookies as described above.

Intellectual Property Rights

All content on this website, including text, graphics, logos, and images, is the property of Pig & Pony or its content suppliers and is protected under UK copyright laws. You may not reproduce, distribute, or create derivative works from any part of this website without our written permission.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: jemmafairbrother84@gmail.com

Phone: +447711900073

Address: Chestnut Farm, Catworth